Empowering F&B businesses with Streamlining the ordering process of products & Services

01/02/2024

As the foodservice industry in Saudi Arabia evolves into the giant it is posed to become with a variety of cuisines and mixture of cultures getting into the scene, Business owners tend to look for new ways to enhance daily operations in order to cut costs and run in an efficient manner.

Some of the main bottlenecks Restaurants and Cafes go through on a daily basis is the hectic communication and reliant on multiple suppliers and services providers. On average Restaurants tend to rely on up to 12 different suppliers and service providers per month to run their operations. Which is not a convenient way of running business, especially for business owners that are not giving their full attention and time to daily operations. 

In the last few years the marketplace options in the market partially solved the problem by offering products from multiple suppliers. But the pain continued to occur as businesses couldn't rely fully on these options due to inconsistency in service quality as well as their limited niche approach and lack of data analytics.

The future of the industry looks a bit different with the entrance of 2.0 solutions like HORIZOONX aiming to offer convenience and enhance operations in a comprehensive way. It does not aim only to provide Restaurants and Cafes with their daily needs of products but also enters the service side of things by offering businesses the option to streamline their services through the platform on a monthly basis and end up with one TAX invoice. The bar is being raised once again with a fully automated system allowing businesses to shop for their needs seamlessly with no hussle, no catch and no hiding fees. Providing both transparency and convenience to the wider market. As well as empowering business by providing a fully catered data analytics showcasing the consumption and spending patterns per branch in real time.

While the industry is on the verge of expansion as we expect it to at least double up in size by 2030, The tech scene will apply more focus on minimizing the human factor and apply more automations to cut costs and perfect the flow of daily operations. What we are witnessing today is the tip of the iceberg of how this industry will be revolutionized in the years to come.

And while there is still a minor resistance from old school market operators (Generation X) to adapt tech solutions to some extent, We are seeing more positive signs from Millennials and generation Z which indicates that as the new guard of business owners take charge, tech adaption will see an unprecedented increase in the years to come.

Streamlining the ordering process allows Restaurants and Cafes to:

  • End the daily hectic communications with suppliers and service providers.
  • End the stress over stock levels and delivery dates as these processes are fully automated.
  • Control costs by relying on transparent solutions that were built to support their operations.
  • Have clarity on their spending and consumption per branch in real time.
  • Focus on what they do best and that is to make delicious drinks and dishes.
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