Privacy Policy

HORIZOONX is aware of the importance of your privacy and data; therefore, We commit to keeping all critical personal information and data confidential. By registering and using our Services, you are consenting to the practices described in this Privacy Policy.

What it means?

  • This Privacy Policy describes how we, HORIZOONX, its affiliates, and subsidiaries, collect, use, disclose, share, and protect your Personal Information.

  • By you, We mean any entity, individual, user, or any person interacting with HORIZOONX Platform.

  • This Privacy Policy applies to our platform(s) and online tools including mobile and desktop applications and websites.

  • We care about your privacy, and as such, We will always attempt to mask your personal information prior to sharing it with suppliers and service providers. We will only share data that is essential to fulfill orders by supplier and service providers; thus, reducing the amount of details and number of times your information is passed on or exposed.

Policy Changes

Our Privacy Policy reflects our current practices and is subject to change and update from time to time. If We change our Privacy Policy, We will inform You through a notice on our Platforms or otherwise. Your consent to such change will not be required to continue using our Services. Your continued use of our Services after changes are posted constitutes your implicit approval of such updates or changes.

Personal Data collection

We collect your personal information in order to provide and continually improve our products and services. You may provide Personal Information directly to HORIZOONX through interacting with the Services, participating in surveys, during events such as requesting Services or information. As you navigate the Services, certain passive information may also be collected about your visit, including through cookies.

We endeavor to collect only that information which is relevant for the purposes of Processing. Below are the ways we collect Personal Information and how we use it.

Types of Personal Information We Collect:

  • HORIZOONX collects Personal Information regarding its customers, users, and visitors to the Services (collectively “Individuals”).

  • Information You Provide Directly to Us. When you use the Services or engage in certain activities, such as registering for an account with HORIZOONX, responding to surveys, requesting Services or information, or contacting us directly, we may ask you to provide some or all of the following types of information:

  • Account Creation. When you create an account, we will collect Personal Information including your name and email address.

  • Communications with Us. We may collect Personal Information from you, such as your email address and phone number, when you choose to request information about our Services, register for HORIZOONX’s newsletter or a loyalty program that we may offer from time to time, request to receive customer or technical support, or otherwise communicate with us.

  • Surveys. From time to time, we may contact you to participate in online surveys. If you do decide to participate, you may be asked to provide certain information which may include Personal Information. All information collected from your participation in our surveys is provided by you voluntarily. We may use such information to improve our products and/or Services and in any manner consistent with the policies provided herein.

  • Automatic Data Collection. We may collect certain information automatically through our Services or other methods of web analysis, such as your Internet protocol (IP) address, cookie identifiers, mobile carrier, mobile advertising identifiers, MAC address, IMEI, Advertiser ID, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type and language, geo-location information, hardware type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through the use of the Services such as preferences. If you are not an account-holder when this information is collected, we may subsequently ascribe this information to your account if and when you create one.

  • Feedback Submitted Via Services. You agree that HORIZOONX is free to use the content of any communications submitted by you directly to HORIZOONX via the review feature, including any ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing, manufacturing, and/or marketing goods or Services. HORIZOONX will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (i) you grant us permission to do so; (ii) we first send notice to you that the review or other information you submit to a particular page or Service will be published or otherwise used with your name on it; or (iii) we are required to do so by law.

  • Information from Other Sources. We may receive information about you from other sources, including through Third-Party services and organizations to supplement information provided by you. For example, if you access our Services through a Third-Party application, such as an App Store (including the Apple App Store, Google Play App Store, or Amazon App Store) or Social Networking Site (“SNS”), we may collect information about you from that Third-Party application that you have made available via your privacy settings. Information we collect through App Stores or SNS accounts may include your name, your SNS user identification number, your SNS user name, location, sex, birth date, email, profile picture, and your contacts on the SNS. This supplemental information allows us to verify information that you have provided to HORIZOONX and to enhance our ability to provide you with information about our business, products, and Services.

The Purposes of using Your Personal Information

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

  • Provide, maintain and improve our Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our services.

  • Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with HORIZOONX.

  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.

  • Communicate with you. We use your personal information to communicate with you in relation to your orders.

  • Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.

  • Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, our company, and others. We may also use scoring methods to assess and manage credit risks.

Cookies and Other Identifiers

We, as well as Third Parties that provide content, advertising, or other functionality on our platform, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. We use Technologies that are essentially small data files placed on your computer, tablet, mobile device, or other devices (referred to collectively as a “device”) that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools, and to recognize you across devices.

  • Cookies. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Site may not work properly.

  • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the Site that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement.

  • Social Media Widgets. Our Website includes social media features such as the Facebook “Like” and “Share” buttons (that might include widgets such as the share this button or other interactive mini-programs). These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a Third Party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

  • Google Analytics. We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services, and to develop website content. For more information about Google Analytics, please visit https://www.google.com/policies/privacy/partners. You can opt out of Google’s collection and Processing of data generated by your use of the Services by going to https://tools.google.com/dlpage/gaoptout

  • Mixpanel. We use a service provided by Mixpanel, Inc. (“Mixpanel”) to provide us with analytics data regarding users’ interactions with our Site and Services. You may opt-out of Mixpanel’s automatic retention of data that is collected while using the Services by visiting https://mixpanel.com/optout

Sharing Personal Data

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. HORIZOONX shares customers' personal information only as described below.

  • Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third-parties for use on HORIZOONX. For example, you can order products from third-parties through our App. We may also offer services or sell product lines jointly with third-party businesses. You can tell when a third-party is involved in your transactions, and we share customers' personal information related to those transactions with that third-party.

  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Other than as set out above, you will receive notice when personal information about you might be shared with third-parties, and you will have an opportunity to choose not to share the information.

The security of information

We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.

  • We use standard SSL/TLS encryption on all of our web applications and mobile application services

  • We use a third-party payment solution which follows the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

  • Our platform offers security features to protect you against unauthorized access and loss of data. You can control these features and configure them based on your needs.

  • It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your account that is not used for other online accounts.

Are Children Allowed to use HORIZOONX?

If you are under 18, you may not use HORIZOONX services.

Data Transfers

All Personal Information collected via or by HORIZOONX may be stored anywhere in the world, including but not limited to the Kingdom of Saudi Arabia, GCC, United States, the European Union, in the cloud, on our servers, on the servers of our affiliates or the servers of our service providers. Your Personal Information may be accessible to law enforcement or other authorities pursuant to a lawful request.

Opt-Out (RIGHT TO RESTRICT PROCESSING)

Email and Telephone Communications: If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt-out of receiving future emails. We will process your request within a reasonable time after receipt. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding Zeplin and our Services and you will not be able to opt out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy).

Mobile devices: HORIZOONX may occasionally send you push notifications through our App. You may at any time opt-out from receiving these types of communications by changing the settings on your account. HORIZOONX may also collect location-based information if you use our App to offer you our services based on your geographic location. You may opt-out of this collection by changing the settings on your mobile device but that might affect your experience overall.

Account cancelation: HORIZOONX Allows its users the ability to cancel their accounts at anytime. Navigate through your profile and press on the cancelation option in order to close your account on our platform. No data will be active or in use after cancellation.